Controller and contact
The controller for data processed by this website and support is Animetra OÜ, registration 17350328, Juhkentali tn 8, 10132 Tallinn, Estonia. Contact: support@animetra.cloud. Grain is a player; it does not supply content or provider accounts.
Data on your device
Grain stores connections you choose to remember (server, username, password, name and avatar) in Keychain. Profiles, preferences, favourites, recents, series, marathons and progress are kept in encrypted local files. The library includes references and metadata for saved titles. Interface language and terms acceptance are stored locally. Grain does not download videos to keep as files.
iCloud synchronisation
When iCloud is available, Grain syncs connections and your personal library through your Apple Account’s private database. The package is encrypted before upload and its key is stored in an encrypted CloudKit field. Videos and the full catalogue are not synced. Animetra does not receive a copy on its servers or have access to your private library. Apple provides iCloud under its own terms and privacy policy. The app keeps local data to work without iCloud; use the same Apple Account on your devices.
Providers, images and demo
Grain requests catalogue data, images and video directly from servers specified by your provider. They may receive your IP address, technical information and credentials needed to respond; images may come from other domains. The provider determines its own privacy practices. With HTTP, requests and credentials may travel without transport encryption: use HTTPS where available. The demo uses fictional titles and requests a technical video from Apple’s CDN, which receives technical details of that connection.
Metadata, cast, trailers and logos
When you open a detail view, supported versions of Grain query TheTVDB through an Animetra service to add information, cast and trailer references. Requests contain the normalized title, type and public identifiers when available; the year is used to verify matches. Provider credentials, playback URLs and your complete library are not sent. Our server receives your IP to serve and rate-limit requests, without logging queries or linking them to an account. Public responses are temporarily stored in a shared cache. TheTVDB receives the query and the server IP. Images and trailers are requested from their hosts, including TheTVDB and YouTube/Google, which receive technical connection data. Alternative logos use a public iptv-org index matched locally against channels; images come from the domains listed in that index. Information is not guaranteed for every title.
This website
This website uses no cookies, browser storage, analytics, advertising, tracking pixels or external fonts. The server receives your IP address and request to deliver the page. Routine visit logging is disabled for this site. Technical errors may log IP addresses and request details for up to 14 days to diagnose faults and protect the service. Hostinger provides hosting; email is managed with Poste.io on our hosted infrastructure.
When you contact support
We receive your email address, name if provided, message and attachments. We use them to respond, investigate issues and handle privacy requests. We do not need passwords, private playlists or playback URLs. We retain enquiries for up to 12 months after closure, unless a legal obligation or claim justifies keeping the necessary data longer. The app includes no analytics, advertising or Animetra telemetry.
Purposes, legal bases and recipients
We handle service-related requests to perform a contract or take pre-contractual steps you request (GDPR Art. 6(1)(b)). General enquiries and technical security rely on our legitimate interest in responding and maintaining a secure service (Art. 6(1)(f)); legal obligations rely on Art. 6(1)(c). We do not sell data or create advertising profiles. Authorised staff and hosting and email service providers have access only as needed; we may disclose data where required by law. Content providers and Apple process direct connections under their own policies. If processing under our responsibility requires a transfer outside the EEA, it must rely on an adequacy decision or GDPR safeguards such as standard contractual clauses; you may request information on applicable safeguards. Apple handles purchases and the trial. Grain checks verified access rights through StoreKit; Animetra does not receive your payment details.
Library retention and deletion
Local and iCloud data remain until you remove them using the available controls. Removing a connection deletes the saved access but keeps its library so you can recover it when adding the account again. There is no single control yet to erase the entire library, Keychain and iCloud data. Uninstalling the app does not guarantee deletion. Contact support for guidance; Animetra cannot remotely inspect, export or delete your private library. Apple’s controls also manage iCloud storage and copies.
Your rights
For data processed by Animetra, you may request access, rectification, erasure, restriction and portability where applicable, and object to processing based on legitimate interests. If processing relies on consent, you may withdraw it without affecting earlier processing. Email support@animetra.cloud; we may request proportionate information to verify your identity. You can complain to your local data protection authority or Estonia’s Andmekaitse Inspektsioon (aki.ee). We do not make automated decisions with legal effects. Grain profiles are not parental controls.
Changes
7 October 2026 update: references aligned with Grain 1.1, available for Mac, Apple TV, iPhone and iPad. The description of metadata, trailers and logos added on 2 October is retained; this website update introduces no new data processing.